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Doing all these things well (and other reasonable job duties as requested) is critical for Guest Service Experts – to get it right for our guests and our business each and every time.Necessary cookies are absolutely essential for the website to function properly. Reach overhead and below the knees, including bending, twisting, pulling, and stooping). Guest Service Experts will be on their feet and moving around (stand, sit, or walk for an extended time moving over sloping, uneven, or slippery surfaces), managing the menu (read and visually verify information), and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and 50 pounds with assistance. Creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. No matter what position you are in, there are a few things that are critical to success
Whether setting tables, communicating with the kitchen, interacting and serving guests, or cleaning work areas and supplies, the Guest Service Expert makes transactions feel like part of the experience.Our Guest Service Experts take the initiative and deliver a wide range of services to make sure that guests enjoy their meal.Instead, we want to build an experience that is memorable and unique – with food and drinks on the side.Our jobs aren’t just about putting food on the table that our guests will enjoy until they ask for their bill.